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Stair Lift Frequently Asked Questions

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Stair Lift Frequently Asked Questions

  • What are the benefits to using a Stairlift?

    • Stair lifts allow you to access the upstairs of your house again
    • Travel up and down the stairs of your home pain and struggle free at your leisure
    • Age in place without having to remodel or move your home
    • Keep your independence and peace of mind while conserving personal energy
    • Prevent accidents and falls on the stairs and prevent injury to caregivers or loved ones.
  • How does a StairLift work?

    • An inclined rail track is attached with brackets to the steps of your staircase. A motorized carriage with a locking swivel seat and footplate is attached, so that the chair carriage can move up and down the staircase on the rail smoothly and virtually noiseless. The armrest of the stairlift seat has two paddle switch controls that allow you to ascend and descend the stair case at your leisure. The stair lift contains multiple safety sensors on the rail, foot rest and seat to automatically stop on contact of any obstruction on the staircase.
    • The seat swivels to making getting on and off of the stair lift at the top or bottom of the stairs extremely easy. When the chair stair lift is not being use the seat, foot rest, and arms conveniently fold up out of the way maximizing the amount of walking room on your stair case. When folded up the stair lift only takes up 11″.
  • Does the Stair Lift mount to the wall or steps?

    • The Harmar Stair Lifts that we install mount directly into the steps of your staircase, whether they are solid wood or carpeting. They do not mount into the walls. By securing the stair lifts into the steps themselves it creates added stability and security, while reducing intrusion to the floor or walls and allows you to keep as much walking room on your stairs as possible.
  • What if I have a Curved stair case? Do you install Curved Stair Lifts?

    • If you have a curved stair case or a landing on your stair case we also carry and install Curved Stair Lifts. We use the Helix Curved Stair Lift by Harmar Mobility. Each curved stairlift is measured and designed uniquely for your house and staircase layout. Our expert staff at Independently Yours will come to your home, provide a free evaluation, measure and take pictures of your stairs and layout and then send them to the stair lift manufacture who will calibrate and design a curved stair lift to meet the specific dimensions of your stair way and its curves, turns and different elements.
  • What Brand of Stair Lifts do you use?

    • Independently Yours Medical Supplies sells, installs, and services Harmar Mobility Stair Lifts. Harmar is the world’s leading designer, manufacturer and marketer of a broad range of mobility and accessibility solutions including auto lifts, stair lifts, platform lifts, pool lifts and more. Stair Lifts by Harmar will give you the confidence and freedom to go where you want, when you want, in your home. All Harmar stairlifts, whether they are curved stair lifts or straight stair lifts are made in the USA, which means quality you can depend on.
  • How much do Stairlifts Cost and is installation included?

    • Straight Stair Lifts: $3800
      • Price includes the full stair lift kit, set up, delivery, installation, and free lifetime service.
      • Each standard straight stair lift kit accommodates up to a 16 ft tall staircase. A longer or taller staircase will require a purchase of an additional stair lift.
      • A free evaluation of your home and staircase is provided to ensure that the correct and most affordable options are provided and available to you.
    • Curved Stair Lifts: Varies by Home
      • With a curved stair case, each home and set of stairs is slightly unique and different then the rest. After Independently Yours completes our full free evaluation of your staircase and gather our measurements, we provide them to Harmar, the stairlift manufacturer, who will then calibrate a stair lift designed specifically for your home.
  • Do you offer a Free Evaluation for Stair Lifts?

    • Yes. One of our expert and Harmar Certified staff members will come to your home and provide a free evaluation of your stair case and provide you with the options available and recommendations.
  • Can people in a wheelchair use a Staircase Lift?

    • Yes. People who are wheelchair bound or are using a wheelchair can use a stair lift as long as they are able to transfer from their wheelchair to the stair lift seat. This can be done with the help of a caregiver, on their own or with a transfer board.
  • Are Stair Lifts easy to operate? Do they have remotes?

    • Stair Lifts are extremely easy to operate. Hold the drive lever paddle switch control on the end of the arm, pushing it toward the direction you wish to travel, until the lift stops at the top or bottom landing.
    •  When at the top landing, simply swivel the chair seat away from the staircase, so that your feet are now on the top landing and you are facing in the same direction as if you were walking up the stairs.
    • Each Harmar Stairlift also comes with two wireless remotes so that you can control and move the stair lift up and down the stairs even if you are not on it. This is great for when the person needing the lift is at the opposite end of the stairway from where the lift seat is.
  • Is it easy to get off of a Stair Lift?

    • Stair Lifts are designed to be extremely easy to get on and off. They feature a swivel seat that turns out, and locks into place to make getting up, down, and transferring to another chair easy and painless. Depending on the user’s height, you can control where the stair lift stops so that there is minimal bending over or trouble to get on or off the stair lift seat, since you are able to turn and swivel on the seat to get off onto a flat surface.
  • How long does it take to install a Stair Lift in my home?

    • One set of straight stair lifts will normally take approximately one hour to install, set up, and demonstrate. Curved stair lifts will usually take about 1.5 – 2 hours on average to install as the curved rail is more intricate to install.
  • What is the weight capacity of your Stair Lift?

    • The SL600 Pinnacle Premium Stair Lift has a weight capacity of 350 lbs.
  • Can I lock the Stair Lift to avoid misuse from others?

    • Yes, there is an additional option to receive a lock with key built into the stair lift seat and chasse that will lock for when not in use.
  • I have narrow stairs, will your StairLift fit?

    • Harmar Stairlifts are designed to fit even the most narrowest of staircases. By mounting to the steps instead of the walls, and featuring a fold up seat, foot rest and arms it only takes up 11 inches of space off of the wall leaving maximum amount of room to walk. Most staircases on average are 36 inches to 42 inches wide.
    • By only taking up 11 inches of stair space, there is plenty of room for people to walk up and down the stairs, even if they are carrying large items.
  • Does your Stair Case Lift have safety sensors?

    • Yes. The Harmar Stairlifts that we install have built-in safety sensors that stop the lift automatically. There are sensors located on the rail, and both sides of the motor chassy and foot rest. Once an object, person, or animal comes in contact with any of the stair lift safety sensors, the lift automatically stops and begins beeping to alert you of something in the way. The sensors also work if the person’s foot were to fall off to the side of the foot rest plate and come in contact with a sensor, preventing the person’s foot from getting stuck or dragged up the stairs.
  • What happens if you are on the Stair Lift during a Power Outage?

    • In the event that a power outage occurs or the stair lift becomes unplugged while you are on it, the stair lift will still function and move about the staircase as normal.  The Harmar Stair Lift can make 60 trips up and down the stairs should the power go out.
harmar pinnacle premium stair lift
curved stair lift
harmar outdoor stair lift
ester on curved stair lift
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